Capture the Power of Social Media

Drive ROI & Enhance Customer Service

BCV is the only provider with the capacity to monitor and manage the social universe 24/7. Our comprehensive solution is supported by an arsenal of proprietary tools and analytics designed to increase sales, provide unparalleled guest interaction, and mitigate negative customer experiences.

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Targeted Content Marketing

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Operations Support

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Analytics & Reporting

Targeted Content Marketing

Strategy Development

 

Our account teams develop customized social media strategies that align with your overall corporate and marketing objectives.

Original Content Creation

 

We capture unique content optimized for social media including drone photography & videography, 360 video, customized graphics, 2.5D animation & more.

Targeting & Conversion Tracking

 

We drive ROI by converting conversations found on social channels into proactive sales.

Operations Support

24/7 Monitoring Capabilities

 

Our proprietary technology captures relevant interactions and allows us to engage with guests in real-time, 24/7.

Unique Guest Profiles

 

Once a user engages with a hotel or resort via social media, our proprietary technology creates a unique customer profile.

Reputation Protection

 

We mitigate negative situations and protect your property’s reputation on social media around the clock.

Analytics & Reporting

Performance Summary Reporting

 

Our Reporting Platform captures analytics for each of our hotel partners across all social channels.

Property Data at Post Level

 

We provide performance summaries that highlight KPI’s and top performing posts across all social platforms.

Social Media Analytics Reporting

 

Our Reporting Platform provides a unique competitive set analysis to track progress towards our goal – to help our partners outperform their top competitors.