Since the 2009 downturn, the tourism industry has grown at a healthy rate, before the ongoing pandemic stopped this growth.

In 2018, the luxury hospitality and travel market was valued at $891 billion and was supposed to grow to $1.6 trillion by 2026. This was driven by a huge surge in travelers exploring new destinations, the rise of private accommodations and exclusive tours and activities.

However, with a looming recession and limited international travel, the luxury hospitality industry would face a stiffer challenge in identifying the right audience and converting them.

How can luxury hotels engage the guests, learn about their needs, fulfill their requests to win their trust. Join Editor in Chief of Phocuswire Kevin May for a discussion with our distinguished panel and understand how luxury hospitality can use social media to drive recovery