While hotel bookings are still at two-thirds of 2019, guest queries and engagement with individual properties have been 44% higher when compared to 2019, making it important for hotels to invest in monitoring solutions that can keep your potential guests engaged and convert into bookings.

One of the biggest myths during COVID19 is that paid social media is no longer useful. While organic content has improved its performance, our data shows that BCV helped Luxury properties deliver 28X ROI on ad-spends throughout the pandemic.

Whenever your guests come back, they would rely on the experience of others, making it important to manage reviews. As soon as you onboard us, your guest sentiment improves by 11% helping you get more guests every time.